Changing Information
If you need to update your personal or company information on our platform, follow these steps to ensure your details are accurate and up to date.
Navigating to Personal Information
Start by going to the menu and selecting "Personal Information". This will take you to a page where you can view and edit your current details.
Changing Your Information
At the bottom of the page, you will find a "Change Information" button. Click this button to make your edits. After you have made the necessary changes, press "Apply" to confirm.
Verification Process
To finalize your changes, you will receive a 6-digit code via email. Enter this code in the provided field to complete the update.
Additional Steps for Buyers
For Buyers who are companies, any changes to your information will undergo an approval process. During this period, your status will be set to "Off", and you will be temporarily removed from the market. Once the changes are approved, your status will return to "On", and you will be active on the market again.
Tips for a Smooth Process
Double-check your email: Ensure your email address is correct to receive the verification code promptly.
Monitor your status: If you're a company, keep an eye on your status to know when you are back on the market.
Contact support if needed: If you encounter any issues during this process, our support team is here to help.
We hope this guide helps you update your information seamlessly. If you have any questions or need further assistance, please feel free to contact our support team.