Terms of Service

These terms and service govern the use of the service called TCG Bulk, hereinafter: also referred to as ‘the marketplace’, ‘we’ or ‘us’. You agree to comply with all terms included herein when accessing or using our service.

This marketplace is connecting sellers who would like to sell and buyers who would like to buy TCG cards. The entity offering the services of this marketplace is: CCGCastle, LLC registered at 2 Craftsman Road, East Windsor, CT 06088, United States. (hereinafter also referred to as: ‘we’, ‘us’ or ‘our’).

By using this marketplace, you agree to comply with these terms and service. If you do not wish to be legally bound by these terms, please do not use this marketplace.

The contract of sale is between the Seller and the Buyer, who use this marketplace. TCG Bulk is not a contractual party to contract of sale between the Buyer and the Seller. We do not have control over and do not guarantee in any way the existence or quality of the advertised products, or the accuracy and truth in the Seller’s claims, the existence of their legal title to the items, their capacity and ability to sell the items, or any other aspect of responsibility for the transaction of the contractual party to the purchase.

Definitions

Buyer is either a company, sole trader or any other natural person or legal person, irrespective of whether privately or publicly owned, who is buying the products or conducting other activities with the purpose of buying the products, including through any other person acting in his name or on his behalf, for purposes relating to his trade, business, craft, or profession.

Seller is a natural person or either a company, sole trader or any other natural person or legal person, irrespective of whether privately or publicly owned who, in contracts covered by these terms, is acting for the purposes which are outside his trade, business, craft or profession.

Product (also used in plural as Products) is Trading Cards.

Offer to Purchase is an offer made by the Buyer using this marketplace, indicating the specific rate of Products and the quantities they are offering to buy from a Seller. The rates will be clearly visible and accessible through a mobile application provided by the Buyer, ensuring transparency in the transaction process. By participating in the marketplace, both Buyers and Sellers agree to adhere to these Terms of Service.

Contract of sale is any contract under which the Seller transfers or undertakes to transfer the ownership of a Product or Products to the Buyer and the Buyer pays or undertakes to pay the price thereof.

Contractual party or contractual parties are either Seller, either Buyer, either both Seller and Buyer who are potentially going to conclude a Contract of sale or have already concluded a Contract of sale.

Payment Service Account refers to an account you have registered and actively use with a payment service provider such as PayPal, Stripe, or similar.

For Sellers, once the sales process is completed, funds will be transferred to their designated PayPal account.

Buyers are required to connect their credit card to the marketplace application. Upon the sale of a product from the Seller, the app will automatically charge the Buyer's credit card for the total sale amount. For this purpose, the app utilizes Stripe as the payment processing platform.

Who can use this marketplace?

This section sets the conditions for the users of this marketplace who may act as Sellers or as Buyers.

Sellers: You can sell the Products on this marketplace as either a natural person, concluding a contract for a purpose which is outside of your trade or profession (hereinafter: a consumer), or as a company, sole trader or another entity acting within the field of their business activity (hereinafter: a company).

Buyers: You can buy the Products on this marketplace as a company, sole trader or another entity acting within the field of their business activity (hereinafter: a company).

Both Sellers and Buyers: We reserve the right to require you to prove your identity by showing us your personal ID or another document, as a condition to allow you to use our service. If you claim to represent a company, we may require you to prove you have the power to enter contracts on behalf of the company.

You need to have full legal capacity to use this service, to form legally binding contracts. If your legal capacity is limited, it is your responsibility to use this service only to the extent the law allows you to use it. Full legal capacity is in many countries granted at 18 years of age, but this might be different in the country of your residence.

If you are younger than 18 (or another age limit for full legal capacity, depending on your jurisdiction), please note that you may only use this service if your parents or legal guardians or other representatives authorised to do so, have given informed consent for you to use this service.

We may at any time ask you to prove that you have the legal capacity to use this service. We may also require you to show the consent of your parents, or another person entrusted with supervising you, allowing you to use this service.

How can you use our service?

Our service requires internet connection to be used. Please be aware that the availability, costs or speed of your internet access will depend on your contract with your internet service provider and we bear no responsibility thereof.

It is your responsibility to maintain the security of your device. We will not be liable for any damages or losses suffered due to lack of security of your device.

You will need to create an account to use our services and provide us with certain data about you or your company.

Buyers will be able to use our service after we verify their account and approve it. While their registration is pending, we may check whether the company is lawfully established, of the good repute, financial standing and professional competence. We may require proof of a good legal standing upon our own discretion and seek other publicly available information to confirm the profile is authentic. It is in our sole discretion to deny any Buyer the use of our services.

The Products will be rated and valued based on their rarity and other characteristics, such as whether they are sorted or unsorted bulk. Unsorted bulk will generally achieve a few percentage (%) lower price, since the Buyer will have to invest some time into their sorting.

The Buyer creates the Offer to purchase by stating the rates and quantities of the Products and may also set the minimum acceptance threshold per order and maximum Buyer’s budget. The Buyer’s Offer to purchase is binding and may not be withdrawn. The Seller enters the quantity they wish to sell and accepts the offer by clicking the designated button. Shipping costs shall be paid by the Seller.

As soon as the Seller enters the tracking number or multiple tracking numbers, it depends on how many packages the Seller have to ship, of the parcel into the application, the Buyer’s account balance will be debited for the offered price.

If you are a Seller, you will be able to find a Buyer within the following categories of the Buyers, based on which territory they are established in: USA, European Union, United Kingdom, and Canada. When finding the suitable Buyer, you may enter the number of products you wish to sell.

Please be aware that the funds the Seller will receive are lower than the Buyer indicates in their offer, as we will deduct our commission thereof, as indicated in the terms of the Offer to purchase. We reserve the right to change the percentage or amount of our commission at any time, by the time the sale is completed, that is, when the Seller accepts the Offer to purchase

Account balance

A Seller may at any time request to transfer the account balance to their Payment service account. Please note that we may take up to 2 days to initiate the payment, as we process and verify the transfer request to ensure a smooth and secure transaction experience for all parties involved.

Order’s status

As soon as the Seller clicks the button ‘sell’, the sale is submitted and will be marked as ‘Pending’.

The Seller will be required to enter one tracking number per parcel. Once entered, the order will be marked as ‘On the way’.

Upon the Seller entering the tracking number, the Buyer's credit or debit card will be charged. After the parcel's arrival, the buyer will have a designated up to 14 days to inspect the contents. If the Buyer confirms that the order aligns with the initial agreement, they will mark the transaction as 'Complete.' At this point, the funds will be transferred to the Seller's account balance. Once the Buyer marks the order as 'Complete', this action is final and cannot be reversed. There is no option to change the status afterward.

Once the Seller makes a submission with the Buyer's rates, the Buyer cannot back down from the agreement and can't change their mind regarding the acceptance of the Seller's parcel.

If the Seller fails to enter the tracking number of the product within 5 days, the order will be marked as ‘Canceled’.

If the Buyer finds any discrepancies or issues with the parcel, they have the option to partially complete the order. In this case, the payment amount will be adjusted accordingly to reflect the difference from the initial agreement. This ensures that the Buyer only pays to Seller for the items that meet order's original terms.

We reserve the right to prevent the Buyer from any further use of our service in case of them having insufficient funds in their account at the time of placing an order, until the account is topped up sufficiently to complete the pending order.

You may check the status of your order in the application at any time.


Handling Damaged or Substandard Products

Upon receiving the parcel, the Buyer has up to 14 days to inspect the contents and ensure they meet the agreed-upon standards. If the Buyer finds any discrepancies, including damaged or substandard products, they should first contact the Seller directly with information about the situation, including details of the damaged or substandard products.

After contacting the Seller, the Buyer can proceed to make an order adjustment through the application. The Buyer should take photographic evidence and keep a detailed description of the issue. This evidence should clearly show the condition of the items and any discrepancies from the agreed standards, in case it is needed to prove the situation to the Seller.

Once an issue is reported, we will review the order adjustment and facilitate communication between the Buyer and Seller to resolve the matter. The Buyer will adjust the order based on the extent of the damage or substandard quality. The adjustment amount will be determined by the Buyer, and we will support this adjustment if the provided evidence clearly shows the discrepancies.

In cases where the Buyer and Seller cannot reach an agreement, we reserve the right to assess the evidence provided and make a final determination on the appropriate resolution. Our assessment will consider the extent of the damage or deviation from the agreed standards, the photographic and descriptive evidence provided by the Buyer, and any additional information or context provided by the Seller. Both parties agree to comply with our assessment and resolution process. Our decision will be final and binding to ensure fairness and maintain trust in the marketplace.

If a package arrives completely destroyed, the Buyer should first contact the Seller and then create an order adjustment. The Buyer should take photographic evidence as proof of the destroyed package. Upon verification by us, the transaction will be canceled, and no charges will be applied to the Buyer's account.

To minimize the occurrence of such issues, Sellers are reminded to ensure all products are in Near Mint condition or better before shipment and to properly package products to prevent damage during transit. Buyers are reminded to inspect parcels promptly upon arrival and report any issues within the designated inspection period.

Interoperability

This service may be used on IOS version 12.0 and Android version 5.0 operating systems, or newer versions thereof.

Contract of sale

You will enter a binding contract of sale when the Seller accepts the Buyer’s offer.

Please be aware that the contract of sale is between the Seller and the Buyer, who use this marketplace. We are not a contractual party to the purchase or any other transaction necessary to conduct the contract of sale between the Buyer and the Seller. We do not transfer legal ownership of products from the Seller to the Buyer.

We do not have any control over and do not guarantee in any way the existence or quality of the advertised products, the accuracy and truth in the Seller's claims, the existence of their legal title to the items, their capacity and ability to sell the items, the ability, willingness, or promptness of the Buyers to pay the purchase price, or any other aspect of responsibility for the transaction of the Contractual party to the purchase. Contractual parties are responsible for complying with all laws and regulations applicable to international sale, purchase, and shipment of products.

Furthermore, the marketplace is not responsible for any shipping delays or issues related to the handling of packages by the shipping carriers. By using the marketplace, users acknowledge that the platform is not liable for any shipping-related challenges and that such matters should be addressed directly with the chosen shipping carrier.

Contractual parties are responsible for complying with all laws and regulations applicable to international sale, purchase, and shipment of products.


Buyer's Commitment to Purchase

The Buyer’s public prices are binding. When a Seller submits an offer based on these rates, the Buyer is obligated to honor the agreement and cannot retract their commitment.

While there may be reasons for a Buyer to have second thoughts or reconsider, this is not permitted once the agreement is made. Compliance with these terms is essential for maintaining trust and efficiency in the marketplace. We reserve the right to charge the Buyer for the shipping costs paid by the Seller if the Buyer accepts the submission, changes their mind or has any other reason, and returns it to the Seller. This charge covers the original shipping expenses paid by the Seller to send the submission to the Buyer. Such actions violate our terms, and the Buyer will be held responsible for these costs. If a Buyer does not adhere to our terms or fails to cooperate, we reserve the right to remove them from the marketplace without any explanation to protect the interests of TCG Bulk. By participating in the marketplace, Buyers acknowledge and accept these conditions as fundamental to ensuring a fair and reliable trading environment.

Managing payments

We will manage payments on behalf of Sellers. If you are a Seller, you hereby undertake to provide us with information about you to meet compliance requirements, including those related to identity verification, anti-money laundering controls, and sanctions screening as required by applicable laws. We may obtain information about you from other sources to verify your identity, comply with anti-money laundering and sanctions screening obligations and similar. We may use the services of companies that process payments, perform risk assessments or compliance checks. This may require us to transfer your personal data to such third party. We may withhold transfer of funds pending receipt of information or compliance-checks.

If you are a Buyer, you will be required to provide the details required to use payment service when creating your account. By using our service, you authorize us to initiate payments using your chosen payment method and collect the transaction amounts on behalf of the Seller.

Please be aware that sometimes your transaction may be declined or held for any reason, for example, due to suspected fraud, AML compliance, compliance with sanctions, such as trade sanctions, and similar.

You understand that some third parties, such as credit and debit card issuers, credit and debit card networks, and payment service providers, may have their own terms and service for the payment or settlement methods you choose to use. Please make yourself familiar with such terms. We have no control over or responsibility for actions of such entities.

Additionally, please be aware that credit and debit card providers may charge additional fees for transactions made through the marketplace. We have no knowledge of or control over these fees, and they may vary depending on your card provider and the specific terms of your cardholder agreement. It is your responsibility to review your card provider's policies to understand any additional fees that may apply.


Offering to Buy or Sell Outside of TCG Bulk App

We are committed to maintaining a secure and trustworthy marketplace for all users. To uphold the integrity of our platform, we strictly prohibit any attempts to use our platform to conclude transactions outside of TCG Bulk by sharing contact information or circumventing the platform’s sale fee.

Users are not permitted to share any contact information that could facilitate an off-platform transaction. This includes, but is not limited to, mobile phone numbers, direct email addresses, social media profiles, or any other forms of contact that could lead to communication outside of TCG Bulk. Any attempts to use our platform to negotiate or conclude transactions outside of TCG Bulk are strictly forbidden, including discussions or agreements aimed at avoiding the platform's sale fee.

Any user found attempting to use our platform to share contact information for the purpose of off-platform transactions or to avoid paying the sale fee will face strict penalties. Initial violations may result in the temporary suspension of the user's account. Repeated or severe violations will result in a permanent ban from TCG Bulk. We reserve the right to decide the appropriate punishment for any violation at our discretion.

Conducting transactions within the platform ensures that users are protected by TCG Bulk’s security measures and dispute resolution processes. Maintaining transactions within TCG Bulk helps preserve the integrity and trustworthiness of our marketplace, benefiting all users. By using TCG Bulk, you agree to adhere to these terms. Any attempts to use our platform to violate these rules will be dealt with swiftly and severely to maintain the safety and integrity of our community.

If you encounter any user attempting to use our platform to share contact information or conduct off-platform transactions, please report the incident to TCG Bulk’s support team immediately for investigation. By implementing these measures, we aim to provide a safe, reliable, and fair trading environment for all its users.

Insurance

By choosing our optional insurance service at an additional 3.5% fee, Sellers can ensure coverage of up to $200.00 USD for their package, but only in the case where the package gets lost as confirmed by the courier. To process a claim, Sellers must provide evidence, such as videos of the package being sent as required, and confirmation documents from the courier regarding the lost package. We reserve the right to assess the claim based on the evidence provided and grant reimbursements at our discretion. Attempting to abuse this insurance service may result in being blocked from our platform and could potentially lead to legal consequences. Please note that this coverage does not apply to other issues, such as Seller's default, insufficient or faulty products. The insurance coverage is limited to the stated amount, regardless of the package's total value.


Intellectual Property Rights

All content, trademarks, logos, and intellectual property associated with TCG Bulk are the exclusive property of CCGCastle, LLC or its licensors. This includes, but is not limited to, all text, graphics, software, and other material found on our platform. You are not permitted to use, reproduce, modify, distribute, or create derivative works from any of the content provided through our service without obtaining explicit written consent from us. Your use of our service does not grant you any ownership rights or interests in the intellectual property of TCG Bulk.

What are our rights and responsibilities?

We grant you a limited, non-exclusive, non-transferable and revocable licence to use our service.

We may monitor all Offers to purchase and all communication that is taking place on the marketplace between the Contracting parties. We may cancel any Offers to purchase at any time, if the offer does not comply with these terms in our sole discretion, but we are not bound to do so.

We will claim reimbursement from the Buyer on Seller’s behalf in case of Buyer’s default. You undertake to grant us power of attorney or assign us a claim or provide us with any other documents that we may need in such case.

What are your rights and responsibilities?

By using our service, you agree to the following:

  1. You will not upload, post or use in communication with the contracting party, any content that may reasonably be suspected to be false, inaccurate, misleading, in breach of law or regulations, infringing rights of third parties, or be in any other way inappropriate.
  2. The content you will upload to the website will contain accurate and comprehensive information, including but not limited to all the terms and service binding upon the potential contractual party you aim to address with the communication.
  3. You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to any intellectual property rights you have in the content you provide us while using our service.
  4. You agree we have and may exercise at our sole discretion the right to remove any content you have uploaded, at any time, if it will be deemed to not comply with these terms.
  5. You undertake to thoroughly comply with the contract of sale concluded with the Contracting party, e.g. by delivering the product to the Buyer (if you are a Seller) and paying the price as agreed to the Seller (if you are a Buyer). You are aware that we do not take any liability or responsibility if the Contracting party you concluded a contract of sale with does not comply with it, unless according to insurance terms and provisions.
  6. In using our service, you acknowledge and agree to comply with any and all applicable law, including, without limitation, all applicable export restriction laws and regulations.
  7. You will refrain from reverse-engineering, decompiling, disassembling, or making any attempts to discover our source code or algorithms.
  8. You are aware that any content on the website may be subject to our intellectual property rights or rights of a third party and protected under applicable copyright, trademark, trade secret, patent and other intellectual property laws and treaties. You agree you will not infringe those rights, laws and provisions in any way, unless you have our written permission, or in case of third-party rights, permission of the owner.
  9. You agree not to use our service in any way that could damage, disable, impair, or compromise our systems or security, or interfere with other users, or in any fraudulent or malicious way (e.g. to introduce viruses, malicious code, or harmful data).
  10. If you are a parent or guardian permitting a minor to use our service as a Seller, you agree to thoroughly supervise their use of our service and assume all risks and liabilities associated with the minor’s use of the service.
  11. If you choose to make available any feedback, comments, ideas or suggestions for improvement, we are free to use such feedback, comments, ideas or suggestion as we see fit and without any obligation to you.
  12. You are not granted any ownership interest in or to our services, but only a limited right of use that can be revoked according to these terms.
  13. You represent that all negotiations relative to these terms and the transactions contemplated hereby, have been carried out by the Seller and the Buyer directly and without the intervention of any person in such manner as to give rise to any valid claim by any other person for a finder's fee, brokerage commission or similar payment, save for the commission according to provisions of these terms.
  14. You are entirely responsible for the content provided by you, including any representations or lack thereof with regard to the offer or your acceptance of the offer for purchase of the product. You are responsible for any consequences arising in connection with that content, including any loss or damage suffered or incurred by us or other users of our service.

You will need to create an account to use our service and you agree that:

  • When you create your account, you will provide us with accurate and complete information and will update it in case it changes.
  • You will safeguard your password and will not share it with anyone. You may change your password at any time..
  • You will contact us immediately if you suspect anyone else is using your account, so we can take proper steps to protect you and other users of our service.

If you are a Seller, you represent and warrant that you are the owner of the product you are offering, and no other person has a title or any rights that would in any way prevent or hinder the transaction or transfer of a legal title in the product to the Buyer.

If you are a Seller, by submitting cards for sale on this platform, you hereby agree and affirm that all cards submitted to Buyers are in Near Mint condition or better. Any deviation from this condition requirement may result in account suspension or other appropriate actions as determined by TCG Bulk.

If you are a Buyer, please bear in mind that Sellers on this marketplace are consumers, which means they will in most cases not be bound by law to offer you any commercial guarantee or warranties with regard to the goods. Also, you will not be entitled to cancel an order or to withdraw from the Contract of sale without a valid reason.

Fees

If you are a Seller:

You will be required to cover the shipping costs. We advise you to check the delivery destination and the associated shipping costs before agreeing to sell your products. A commission fee for using our service will be deducted from the funds received to fulfil the order. You will see the service fee included in the final step when creating a submission for the Buyer. There will be no separate invoice sent, as the fee is deducted directly when your total payment is being processed.

In order to use our platform, a service fee of 10% will be applied to each transaction. This fee covers the cost of facilitating the buying and selling process, as well as providing support and maintaining the platform. The service fee will be clearly displayed during the final step when creating a submission for the Buyer and will be deducted from the total payment received for the order. By using our platform, you agree to this fee structure and acknowledge that the fee is necessary for the continued operation and improvement of our services.

Please be aware that as a user of our platform, you may be required to pay taxes on the income generated from your transactions, depending on your local tax laws and regulations. It is your responsibility to consult with a tax professional or your local tax authority to determine your tax obligations and to ensure compliance with all applicable laws. By using our platform, you acknowledge this responsibility and agree to comply with any tax requirements that may apply to your transactions.

If you are a Buyer:

The platform is free to use, with no additional fees or charges associated with setting their rates and waiting for Sellers to submit their bulk TCG products. By using our platform as a Buyer, you acknowledge that you are not subject to any fees or charges from our service for receiving submissions of bulk TCG products from Sellers.

Changes

Sometimes we may need to change these terms, for example to reflect changes in the law or changes to our service itself. We will let you know about any changes by posting the updated terms on our website. We will send a notification to the email address linked to your account at least 14 days before the updated terms will become effective, except for changes addressing any new service or for legally required changes which will be effective immediately. If you do not agree to the changes, you may stop using our service and delete your account. By continuing to use our service after the updated terms become effective, you confirm that you understand and accept the updated terms.

Termination or suspension of service

We may deny you access to our service immediately, if we reasonably suspect you might be in breach of these terms or you have clearly demonstrated (either directly or through your actions, statements or otherwise) that you do not intend to comply with these terms. We may, in our sole discretion, suspend or terminate your account, remove your listings, and take technical and/or legal steps to prevent you from using our service. If we do so, you acknowledge you will not be entitled to claim any damages, costs, or any other compensation from us. We reserve the right to claim damages incurred by your breach of obligations, or other available legal remedies.

If a Buyer is not following our terms or is not ready to cooperate with us, we can remove them from the marketplace without any explanation in order to protect TCG Bulk marketplace interests.

We may at any time decide to end all or part of our service, either worldwide or in the country where you are from. We may also be required to do so by law.

If we are to suspend or delete your account, we will try to notify you using the email address linked with your account, or the next time you attempt to access our service.

In all such cases, your licence to use our service will terminate, with no prejudice to any rights, obligations, and liabilities that you or we have accrued or incurred beforehand.

Limitation of liability and indemnification

To the maximum extent permitted by applicable law we are not liable for loss, damage or liability, including, but not limited to:

  • where the loss is indirect, incidental, special, consequential or comprises exemplary or punitive damages,
  • for any loss of profit, loss of business, loss of opportunity, loss of data or
  • where the loss relates to errors, omissions, connection, or connectivity problems or for network charges.

If the law permits for the limitation of compensation for damages, we will be liable to pay you the damages up to the amount of the commission that has been paid to us from the transactions you have been part of within the period one year before the damages have incurred.

Please note the law of your country may not allow for the exclusion or limitation of liability as described above. In this case liability remains excluded or limited to the permitted extent.

You agree to indemnify, defend, and hold harmless us, our directors, and employees from any and all third-party claims, actions, losses, damages, liabilities, judgments, grants, costs and expenses (including reasonable attorneys’ fees) arising from:

  • your use of our service, or use or our service by a person under your supervision, and such use is not compliant with these terms,
  • any violation of any laws or regulations or the rights of any third party by you or any person under your supervision.

Force Majeure

We shall not be held liable for any failure to perform our obligations under these terms if such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, acts of war, strikes, or other unforeseen events. In such circumstances, our obligations will be suspended for the duration of the event.


Release

If you have a dispute with your contracting party outside of this application, you release us from claims, demands and damages arising out of or connected to such disputes. By entering into this release, you expressly waive any limiting statutory protections thereof.

Governing law and dispute resolution

These terms will not be governed by the UN Convention on Contracts for the International Sale of Goods the application of which is expressly excluded.

If you are a consumer:

For consumers, these terms and consumer’s relationship with us will be governed and construed in accordance with the laws of the jurisdiction where the consumer is a resident without regard to its conflict of law provisions.

Any disputes will be subject to the non-exclusive jurisdiction of the courts of the jurisdiction where you are a resident.

Alternatively, you may turn to the alternative dispute resolution entities for dispute resolution such as the Online Dispute Resolution (ODR) Platform (available at http://ec.europa.eu/odr) or to the local dispute resolution panel operating in your jurisdiction.

We may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any court of competent jurisdiction.

If you are a company:

Your relationship with us is governed by these terms and the laws of United States of America, without regard to its conflict of law provisions. Notwithstanding the foregoing, we may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any court of competent jurisdiction.

General

If any provision of these terms is deemed to be invalid, illegal or unenforceable (in whole or in part), then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these terms will remain in full force and effect.

Headings are for reference purposes only. They do not limit the scope of any section.

If you create an account as a company, you represent that you are authorised to act on behalf of the entity you are claiming to represent. No agency, partnership or joint venture is created by entering these terms.

These terms will be available on the following website:

https://tcgbulk.com/terms-of-service or in-app. Please download these terms and save a copy for your future reference.

For any questions, complaints or inquiries, you may contact us on email address: [email protected].

Date: May 1st, 2023