TCG Bulk account and data deletion
Request permanent account deletion
If you can sign in, open Account in the TCG Bulk app or web app and select Delete my account. You can also request deletion without the app by emailing us from the address associated with your account.
Email [email protected]What to include
- Your TCG Bulk username and the email address associated with the account.
- A clear statement that you want the account and associated personal data deleted.
- Do not send your password, payment-card details, or identity documents unless we specifically request verification.
What happens next
We will verify the request and complete it within 7 calendar days. If the account has an active submission, unpaid payout, or remaining balance, we will explain the action required before deletion can be completed. Submit the request again after resolving that item.
Account, profile, and authentication details are deleted or anonymized. Transaction records may be retained only where required for accounting, fraud prevention, disputes, or legal obligations. The completed deletion cannot be undone.
See our Privacy Policy for more information.